The following guidelines are important considerations for all users with hearing impairments:
- Ensure that transcripts are available for all multimedia including video and audio clips on the web.
- Keep language clear and try not to use jargon. For users whose first language is British Sign Language (BSL), there may be words in the English language which do not exist in their vocabulary.
- It is recommended that a glossary be provided for key words for those users whose first language is BSL.