Cardiff University Counselling Division is BACP Accredited, delivering safe, ethical and high quality counselling and other wellbeing options to the whole of the University Community. Most core counsellors are accredited and two supervisors are also BACP Accredited Supervisors. The Counselling Division works with approximately 1000 clients a year. CORE outcome measures are good, clients are pleased with what is provided, and there are opportunities for personal and professional development.
Staff are encouraged to write for professional journals: our counsellors have produced a steady output, over the last 4 years, to professional journals, on a wide range of topics.
Counselling for students is provided in the Student Support Centres at Cathays Park and at the Heath Park Campus where students studying for the healthcare professions are based. Staff counselling is based in a separate provision at Cathays Park. The Counselling Division enjoys an excellent reputation within the University as well as nationally. In 2010 Cardiff University Counselling Service was awarded the BACP Innovation Award for the “Cardiff Model”. This model delivers a managed care approach for students: providing a clear and structured model of working that ensures equality and rapid access. The model provides time limited counselling with a significant proportion of students opting for single session therapy.
The Staff Counselling Service follows a traditional EAP model and provides a range of additional services including The Relief Series and Beating the Blues. Staff Counselling is housed separately to the Student Counselling; however, in very close proximity.
Counsellors work at different times across the three venues. This provides best value for clients, potentially giving access to a wider range of counsellor’s skills, developing the skills of the counsellors. The result is a strong, integrated identity for the Counselling Division. This range of experience enables counsellors to develop and enhance their own skills working with different client groups.
The Staff Counselling Service contributes to the University Positive Working Environment initiative, as well as supporting several HR policies.
We provide placements for trainee counsellors (Associates); these placements are highly valued and sought-after locally. All of our counsellors contribute to this programme by supervising associates.
We use CORE as our outcome measure; however, we are keen to develop a more holistic set of outcome measures to address some of the issues surrounding questions of “value added”. This will become a team discussion over 2011.
Our counsellors each have a particular area of interest which they are encouraged to develop, enhancing the provision for clients. These currently include: work to enhance provision for BME and LGBT clients; Eating Disorder provision; workshops, and communication with clients through the website and research.