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Paying by Direct Debit (Session 2013/14)

When you accept your Residences Agreement online, you will be asked to complete your Direct Debit information. If you are still setting up your Student UK Bank Account, you should select the following payment method – Direct Debit by student (no UK Bank Account yet). You will be required to complete a paper Direct Debit Mandate as soon as you have a UK Bank Account. If your residences fees will be paid out of a bank account in someone else’s name, then you will be unable to complete your Direct Debit information online and you will need to complete a paper Direct Debit Mandate. Further information will be provided at the time you accept your online Residences Agreement.

Please note: this Direct Debit covers residences fees and associated charges only. You will need to complete a separate mandate for your tuition fees.

Payment Advice

A couple of weeks before each payment date you will be emailed a Payment Advice advising you of the date and the amount that will be taken by Direct Debit for that instalment. This enables you to ensure there are sufficient funds in the account.

This will be emailed to your Cardiff University email address and also to any other email address we hold for you. It is important for you to check your email accounts regularly. Please note some e-mail providers may treat the email as spam, so please check your spam/junk mail folder as well as your inbox.

The payment dates for the 2013/2014 session are:

  • Wednesday 23 October 2013
  • Wednesday 22 January 2014
  • Wednesday 07 May 2014

In order to keep residences fees as low as possible, we require students to pay promptly. If you pay late, you lose your entitlement to pay the fees at the rate quoted on your Residences Agreement and incur an initial 5% charge. If the payment remains outstanding after 15 days, you will incur a further 5% charge on the balance outstanding.

Banks/Building Society Accounts

If you will be paying your fees by Direct Debit and you do not have a UK Bank or Building Society account, then you will need to open one as soon as it is possible for you to do so. Several of the major banks have branches which are easily accessible on the main campus, including the University Students' Union Building. Alternatively, you may be able to open an account online before you come to Cardiff. In order to open a bank account you may need to provide proof of address. The Paying for Residences Guidelines PDF includes details of banks in Cardiff with Student Advisors:

Student Loan

For most students, the Student Loan should be available by the Direct Debit dates.

If you anticipate difficulty paying your residences fees, for example, as a result of the late arrival of your Student Loan, or because you receive a monthly NHS Bursary, please contact the CSERV Finance Office as soon as you are aware of this.

Tel: +44 (0)29 2087 4662 / 6367 / 4985 or 5239
Fax: +44 (0)29 2087 4661
Please have your Student Number to hand whenever you contact us.


Residences guide

Residences guide

Compare all of our residences with this handy guide.


Contact us

Residences Office
Cardiff University
PO Box 533
Southgate House
CF14 3XZ

Tel: +44 (0)29 2087 4849
Fax: +44 (0)29 2087 4661